Terms and Conditions – Setkkart

Last Updated: 22 October 2026

Welcome to Setkkart. These Terms and Conditions (“Terms”) govern your access to and use of our website, www.setkkart.in, and your purchase of products from Setkkart.

Setkkart is an online store offering customized printing products, personalized gifts, photo frames, printed mugs, LED photo frames, lamps, and other personalized and decorative products.

By accessing our website, placing an order, or purchasing our products, you agree to these Terms and Conditions. If you do not agree with these Terms, please discontinue using our website.

1. About Setkkart

Setkkart is an online customized printing and personalized gifting brand that allows customers to purchase products designed to celebrate memories, creativity, and special occasions.

Our product range may include:

• Customized and printed mugs

• Personalized photo frames and LED photo frames

• Acrylic frames and decorative frames

• Personalized lamps and gift items

• Quote-printed products

• Other customized printing products and personalized gifts

Business Details

• Business Name: Setkkart

• Website: https://www.setkkart.in

• Email: setkkart@gmail.com

• Phone: +91 8882339395

• Business Address: D-107, Solanki Market, Madhu Vihar, New Delhi, 110059

2. Use of Our Website

By using our website, you agree to use it only for lawful purposes and in accordance with these Terms.

You must not:

• Use the website for any fraudulent, illegal, or unauthorized activity.

• Provide false, inaccurate, or misleading information.

• Attempt to interfere with the security, functionality, or operation of our website.

• Attempt to gain unauthorized access to our website, systems, or customer information.

• Copy, reproduce, distribute, or misuse our website content without permission.

• Upload or submit content that infringes another person’s intellectual property rights or violates applicable law.

We reserve the right to restrict or suspend access to our website if we reasonably believe that a user has violated these Terms or misused our services, subject to applicable law.

3. Products and Product Information

Setkkart makes reasonable efforts to display accurate product descriptions, photographs, designs, colours, specifications, and prices on its website.

However, the following variations may occur:

• Product colours may appear slightly different depending on your screen, device, display settings, and lighting conditions.

• Printed colours and finishes may vary slightly depending on the product material and printing process.

• Product images may be illustrative, and the actual product may have minor differences in appearance.

• Product availability, designs, specifications, and other details may change from time to time.

We aim to provide accurate product information, but we do not guarantee that every image or description will reproduce the exact appearance of the physical product in every viewing environment.

4. Customized and Personalized Products

Some Setkkart products may be customized according to the information, photographs, names, messages, quotes, or designs submitted by customers.

By placing an order for a customized product, you agree that:

• You will provide accurate customization instructions and the required images or content.

• You are responsible for checking the spelling, names, messages, photographs, and other personalization details before submitting your order.

• You have the necessary rights or permission to use any photographs, artwork, logos, or other content you submit for printing.

• Customization will be carried out according to the information and specifications provided with your order.

• Setkkart is not responsible for errors in customer-provided information or content that has been produced according to the approved or submitted specifications.

Customized products may be subject to different cancellation, return, refund, or replacement conditions from standard products. Please review our Return and Refund Policy before placing an order.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

5. Pricing and Offers

All prices displayed on our website are in the currency indicated at checkout and are subject to change without prior notice.

We reserve the right to correct genuine pricing, typographical, promotional, or product listing errors.

If an order is placed at an incorrect price due to an apparent error, we may contact you to confirm whether you wish to proceed at the correct price. If the order cannot be fulfilled, we may cancel it and arrange an appropriate refund for any amount paid, subject to applicable law.

Discounts, promotional offers, coupon codes, and special deals may be subject to additional eligibility conditions, validity periods, and usage restrictions.

Offers cannot be assumed to apply to all products or orders unless expressly stated.

6. Orders and Order Confirmation

When placing an order on www.setkkart.in, you agree to provide accurate and complete information, including your name, phone number, email address, billing details, delivery address, and any required customization details.

After you place an order, you may receive an order confirmation through email, SMS, WhatsApp, or another available communication channel.

An order confirmation acknowledges receipt of your order but does not necessarily guarantee acceptance or fulfillment.

We reserve the right to review, refuse, or cancel an order where reasonably necessary, including in cases involving:

• Product unavailability

• Incorrect pricing or listing information

• Incomplete or inaccurate order details

• Suspected fraud or unauthorized transactions

• Technical errors affecting the order

• Other legitimate operational or legal reasons

If an order is cancelled after payment has been received, an appropriate refund will be arranged in accordance with our applicable policies and the law.

7. Payments

Payments on our website may be processed through third-party payment gateways or service providers.

Customers must provide accurate payment information and comply with the applicable terms of the relevant payment provider.

Setkkart does not generally store complete debit card, credit card, UPI PIN, or banking credentials on its own servers.

An order may be processed after the required payment is successfully received or verified, depending on the payment method selected.

If a payment fails, remains pending, or is not confirmed, order processing or dispatch may be delayed until the payment status is resolved.

8. Shipping and Delivery

Setkkart aims to process and dispatch orders within the estimated timelines communicated on the website or during the ordering process.

Delivery timelines may vary depending on:

• Product availability and customization requirements

• Order volume and processing time

• Delivery location and courier service

• Public holidays, weather conditions, or logistical disruptions

• Other circumstances beyond our reasonable control

Any delivery dates or timelines provided are estimates unless expressly confirmed as guaranteed.

Customers are responsible for providing a complete and accurate shipping address and reachable contact information.

If delivery is delayed, unsuccessful, or affected by incorrect customer-provided information, additional coordination or delivery arrangements may be required.

Where a shipment is delayed, lost, or damaged, customers should contact our support team so the matter can be reviewed and addressed under our applicable policies and legal obligations.

9. Order Cancellation

If you wish to cancel an order, please contact Setkkart as soon as possible using our official customer support details.

Cancellation requests may be easier to accommodate before an order enters production, customization, packaging, or dispatch.

Once a customized product has entered production or an order has been dispatched, cancellation may no longer be possible under our applicable cancellation policy.

Any eligible cancellation and refund will be handled according to the relevant policy and applicable law. Nothing in this section removes any cancellation or refund rights that may be available to customers under applicable law.

10. Returns, Refunds, and Replacements

Returns, refunds, exchanges, and replacements are governed by Setkkart’s separate Return and Refund Policy.

Eligibility may depend on the product type, condition, order details, and reason for the request.

Customers should review the Return and Refund Policy before purchasing a product, particularly when ordering personalized or customized items.

If a product arrives damaged, defective, incorrect, or materially different from the order specifications, please contact our support team promptly and provide relevant order details and supporting photographs where appropriate.

Each request will be reviewed in accordance with our published policies and applicable consumer protection laws.

11. Intellectual Property Rights

Unless otherwise stated, the content available on our website, including logos, text, product descriptions, graphics, photographs, videos, designs, page layouts, and other materials, is owned by or licensed to Setkkart.

You may not copy, reproduce, modify, publish, distribute, sell, or commercially exploit our website content without prior written permission from the relevant rights holder.

Customers retain whatever rights they lawfully hold in photographs, artwork, or other content they submit for customization. By submitting such content, customers authorize Setkkart to use it only as reasonably necessary to process, produce, fulfill, and support the relevant order, subject to our Privacy Policy and applicable law.

Customers must not submit content that infringes another person’s intellectual property rights or violates applicable law.

12. Third-Party Services and Links

Our website may use or link to third-party services, including payment gateways, courier providers, analytics tools, website integrations, and other service providers.

Such services may be governed by their own terms, privacy policies, and operating conditions.

Setkkart does not control independent third-party websites or services and is not responsible for their separate policies or practices. However, this does not exclude any responsibility that may apply to Setkkart under applicable law.

13. Website Availability and Technical Issues

We aim to keep our website functional, accessible, and up to date. However, we do not guarantee uninterrupted or error-free access at all times.

Temporary interruptions may occur because of maintenance, software updates, hosting issues, technical failures, security measures, or other circumstances.

We reserve the right to update, modify, suspend, or discontinue website features where reasonably necessary, subject to applicable law and any existing customer obligations.

14. Limitation of Liability

To the extent permitted by applicable law, Setkkart will not be liable for indirect or consequential losses arising from the use of our website or products where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights and remedies.

Nothing in these Terms is intended to deprive customers of any protection available under applicable Indian law.

15. Privacy and Personal Information

Your use of our website is also subject to our Privacy Policy, which explains how Setkkart collects, uses, stores, and protects personal information.

Customers should review our Privacy Policy to understand how information relating to orders, payments, shipping, and product customization is handled.

16. Changes to These Terms

Setkkart may revise these Terms and Conditions from time to time to reflect changes in our products, website, business operations, or applicable laws.

Updated Terms will be published on this page along with a revised “Last Updated” date.

Changes will apply as permitted by applicable law. Where required, we will provide appropriate notice or obtain consent.

17. Governing Law and Disputes

These Terms and Conditions are governed by the applicable laws of India.

Any disputes arising from the use of our website or the purchase of our products will be addressed in accordance with applicable Indian law and the jurisdiction of competent courts or forums.

Nothing in these Terms limits a customer’s right to pursue remedies before a competent consumer forum or other authority where permitted by law.

18. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, your order, or our products, please contact us:

• Business Name: Setkkart

• Website: https://www.setkkart.in

• Email: setkkart@gmail.com

• Phone: +91 8882339395

• Business Address: D-107, Solanki Market, Madhu Vihar, New Delhi, 110059

We will make reasonable efforts to respond to customer queries and resolve order-related concerns in accordance with our applicable policies.

By accessing www.setkkart.in or purchasing products from Setkkart, you acknowledge that you have read and agreed to these Terms and Conditions, subject to applicable law.