Shipping Policy

 

1. Order Processing

All products at Setkkart are custom-made and printed based on customer requirements. Orders are processed only after successful payment confirmation. Production begins once the order is verified and finalized.

Since each product is personalized, processing may vary depending on design complexity and order volume.

2. Shipping Coverage

Setkkart ships across India through reliable courier and logistics partners. Shipping availability may vary for certain remote or restricted locations.

3. Shipping Charges

Shipping charges, if applicable, are calculated at checkout based on delivery location and order details. Any applicable shipping fee will be clearly displayed before order confirmation.

4. Order Tracking

Once your order is dispatched, tracking details will be shared through the registered contact information. Customers can use the tracking number to monitor shipment status directly with the courier partner.

5. Delivery Responsibility

While we ensure proper packaging and timely dispatch, delivery timelines are managed by third-party courier services. Setkkart is not responsible for delays caused by logistics partners, natural events, or unforeseen circumstances beyond our control.

6. Address Accuracy

Customers are responsible for providing accurate and complete shipping details. Setkkart will not be liable for delivery issues arising from incorrect or incomplete address information provided at checkout.

7. Damaged or Lost Shipments

If a product arrives damaged or defective, customers must report the issue with clear images for verification. In case of lost shipments, we will coordinate with the courier partner to investigate and resolve the issue appropriately.

8. Refused or Undelivered Orders

If an order is refused at delivery or returned due to incorrect address details, re-shipping charges may apply.